Russia River Cruise Reviews
Of course, we can talk hours about our service and how amazing our tour programs are. But nothing speaks louder than the feedback we receive from our clients. It brightens our day to know that our hard work is appreciated when we read about your trip of a lifetime! Russian River Cruises is part of the Firebird Tours brand group, acknowledged for expertise in the travel industry with an impressive customer satisfaction rate of 99,8%. And we are constantly working to improve this result. If you are one of those who've trusted us with your vacation and want to tell us what you think about it, feel free to contact one of our specialists or you are welcome to do it by going to a third-party website Trust Pilot or by helping someone else to choose us through an on-going discussion of our service on Trip Advisor.
I have already recommended this company to many people!
The trip was outstanding! The service, tour guides and accommodations were fabulous and I have already recommended Russian River Cruises by Firebird to many people.
Your guides in Moscow and St.Petersburg were so nice
Our schedule is perfect! Your guides in Moscow and St.Petersburg were so nice. They gave us more than we wanted. Thank all of them.
This was a superb trip!
This was a superb trip. Overall communication and follow-up were excellent. Due to time differences and cultural differences in understanding, each side had to spend extra time clarifying. Unlike another company, Russian River Cruised by Firebird follow up was excellent during the planning process and while on our trip. Our Destination Specialist was thorough, prompt and complete in the communications.
What I look for first in a trip such as this is excellent guides
What I look for first in a trip such as this is excellent guides who know the history and culture and some fun details about their locations - and have personalities that are approachable and sensitive to their group's needs. The guides in Moscow and St. Petersburg were outstanding!
The trip was exceptional!
The trip was exceptional! It was an amazing experience.
All the arrangements were impeccable!
All the arrangements were impeccable! Very knowledgeable, well prepared, friendly and helpful guides. We learned much and also enjoyed the sights. Hotels were top notch and well located. We had a wonderful time!
Everything was amazing!
Everything was amazing! Would recommend to everyone!
Fantastic trip and a great experience!
Fantastic trip and a great experience! Would recommend it to our friends. Perfect tour guide.
The Moscow hotel was great!
The Moscow hotel was great. The drivers were very professional and reliable.
An excellent trip on a lovely, well maintained and comfortable ship!
An excellent trip on a lovely, well maintained and comfortable ship. All the ship staff was friendly and helpful, and the food was very good. The onboard programs were worthwhile, especially Professor Ludmilla's talks on Russian history and culture. She added enormously to our understanding of Russia and contemporary Russian culture.
